Delete your Tsleem account

Accounts cannot be deleted inside the app. Tsleem accounts are created by your employer, not by you, so deletion is requested rather than self-served.

Follow these steps:

1. Email info@tsleemksa.com from the email address your Tsleem account uses, with the subject “Tsleem account deletion request”.
2. Include your full name and the name of your organisation so we can locate the account.
3. We verify that the request comes from the account holder, and confirm by reply.
4. Your account and the personal data listed below are deleted within 30 days of that verification.

You may also ask your organisation’s Tsleem administrator to remove your account directly; they can do this from the dashboard at any time.

Completed inspection records — work orders, checklist answers and the photographs attached to them — belong to the organisation that employed you, not to you personally. They are business records of work performed, and are retained by that organisation.

These records are kept for as long as your organisation’s Tsleem account remains active, and are deleted when that organisation closes its account or instructs us to delete them. Where your organisation is legally required to retain inspection records, they may keep them for the period their own obligations demand.

After your personal account is deleted, your name is removed from the account itself. Records of work you completed remain attributed to you within your former organisation, in the same way a signed paper inspection sheet would.

You do not have to delete your whole account to have personal data removed. Email info@tsleemksa.com from your account address, describing what you would like removed — for example a photograph you attached by mistake, or a correction to your name.

Where the data is yours, we action verified requests within 30 days. Where it forms part of your employer’s inspection records, we are acting as their data processor, so we pass the request to your organisation and support them in answering it. We will always tell you which of the two applies to your request.